What are the duties of a computer desktop support technician?

The tasks, duties, and responsibilities highlighted below represent a typical computer desktop support technician’s job description: Sustain and fix issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment


We are searching for a solution-focused desktop support technician  to provide our personnel with hands-on, systematic assist. The desktop help technician have to receive it-associated issues, and then continue to diagnose and resolve those troubles. You have to also ensure the normal renovation of our it infrastructure. To be successful as a desktop help technician, you must be distinctly skilled within the becoming and renovation of computers and their networks. A amazing computer aid technician will gauge pc skillability in every individual, after which continue to tailor their offerings in a suitable manner. Desktop assist technician obligations:
advising workforce on suitable methods for directing their it-related queries and recommendations. Receiving and documenting requests for guide. Choosing the most appropriate ways of presenting resource. Turning in it and associated assistance upon request, or as you deem suitable. Configuring new computers, routers, modems, and comparable devices. Acting recurring inspections and renovation of current installations. Updating laptop working systems and different vital software program, as needed. Substantiating requests for hardware and software purchases and upgrades, if suitable. Offering suggestions on suitable schooling for staff. Computer assist technician requirements:
accomplice's degree in a computer-centered discipline. Pertinent bachelor's diploma is strongly desired. Enjoy as a laptop assist technician or equivalent. Familiarity with all teamviewer features. Abilties needed to supply in-individual and far off it resource. Notable installation, diagnostic, improve, and recovery skills. Remarkable vertical and lateral wondering. Extremely good time management skills. Clear written and verbal communication. Forbearing, bendy, and supportive.

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