If you think that criminal attacks involve only large companies being devastated by cybercrime, you are not wrong, however, you are failing to look at something very important: the scope of the attacks.
Groups of cyber criminals know how to take advantage of large corporations, however, the targets are not always the major market players. These companies are very well prepared and have very strict security processes, something that does not happen in most small and medium companies, much less with "ordinary people".
The Computer Support Specialists fix and decide various computer and software issues for its correctness.
Not every cybercriminal intends to challenge a giant company. This takes work, involves greater risks, there is more chance of failure and also, these companies are more prepared in terms of security. Some criminals follow the philosophy of the old saying that "from grain to grain, the chicken fills the crop", that is, they focus on simpler, but effective attacks.
See some of the consequences below.